Privacy Policy

This privacy policy informs you about data processing by us and is available at https://www.onboard-vr.com/privacy-policy.

Controller

Data controller is Onboard, Jablonskistraße 22a, 10405 Berlin/Germany, represented by the managing directors Henning R. Horstmann & Michael Dietz, email: hello@onboard-vr.com, (“we/us” or “Onboard”).

We have appointed a data protection officer who can be reached at privacy@onboard-vr.com.

Scope of Data Processing

Personal data are any information relating to an identified or identifiable natural person. Applicable legal provisions are in particular those of the regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, repealing the directive 95/46/EC, on the protection of individuals with regard to the processing of personal data, on the free movement of such data (“General Data Protection Regulation”, GDPR) as well as in the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the German Telemedia Act (Telemediengesetz, TMG).

We as well as our external service partners process your data for the purpose of providing the Website and services, including providing hard- and software through such external service partners. You provide data if this is necessary for the aforementioned purposes. For more information please refer to privacy@onboard-vr.com.

In the event you refrain from providing such data you may face legal disadvantages, for example, limited or no possibility of using our Website or no answer to your email send to us.

Your Rights

In accordance with the statutory provisions, you as the data subject have the right to receive information about your data stored by us free of charge at any time.

In addition, you can assert your rights to correction, deletion or restriction of the processing or the right to object at any time. This also applies to your right to receive your data in a structured, current and machine-readable format or (if applicable) to request the transmission to another person responsible (data portability).

You may object to the processing of your personal data, if your personal data are processed for direct marketing purposes and/or on the basis of legitimate interests pursuant to Art. 6 (1) f GDPR insofar as there are reasons for this arising from your particular situation.

If you have provided us with your personal data on the basis of a consent, you could withdraw the consent at any time for the future.To exercise these rights of access, rectification, cancellation or restriction of processing, right to object or right of data portability or your withdrawal of consent at any time to privacy@onboard-vr.com.

You have also the right to lodge a complaint with a supervisory authority at your choice (for example: Berliner Beauftragte für Datenschutz und Informationsfreiheit https://www.datenschutz-berlin.de/kontakt.html). An overview of the Data Protection Authorities may be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

Contact

If you send us an e-mail or otherwise contact us, your details in this online form or request, including the contact data, name, email address and other data provided respectively, are processed by us in order to deal with your inquiry or to be able to contact you at a later time for follow up questions. These data are processed only on the basis of your consent (legal basis Art. 6 (1) a. GDPR) or on the basis of an initiating or existing business relationship with us (legal basis Art. 6 (1) b. GDPR or TMG).

Data processing on our website:

Visiting the Website

We (or the webspace provider) collect data on each visit to our website onboard-vr.com (“Website”) (so-called Server log files), which include:

Name of the Website visited, file, date and time of the visit, data amount transferred, information on a successful call, browser type as well as version, operating system of the user, referrer URL (the page visited before), IP address and the requesting provider

as well as the following, if a mobile end device is being used:

country code, language, name of device, name of operating system and version

We use these server log files only for statistical evaluations for the purpose of optimizing our services and in order to guarantee the stability and operational security of the Website. When personal data (such as the IP-address) are stored the legal basis for this is Art. 6 (1) c. GDPR or Art. 6 (1) f. GDPR based on our legitimate interest of quality assurance or TMG.

Newsletter

In our newsletter we inform you about our services and products also described on our Website.

When registering for the newsletter, you have to provide an email address. This email address will be transmitted to and stored by us (or a provider as specified below). After registration, the user will receive an email to confirm the registration (“double opt-in”). Via clicking the registration link you have given your consent to the processing of your personal data for receiving our newsletter and we may process such data accordingly. In case of registration for the newsletter we (or our provider as specified below) also store the IP address, the device name, the mail provider as well as the user's first and last name and the date of registration.

We use the mail provider “Mailchimp” by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA who receives and processes on our behalf the data necessary for the mailing, in particular email address, IP address, device name. These data are processed on servers in the USA. Mailchimp is a service with which the dispatch of emails can be organized and analyzed. With the help of Mailchimp we can analyze our emails. When you open an email sent with Mailchimp, a file contained in the email (so-called web beacon) connects to the Mailchimp servers in the USA. This allows you to determine whether a message has been opened and which links have been clicked on. In addition, technical information is recorded (e.g. time of registration, IP address, browser type and operating system). This information cannot be assigned to the respective email recipient. They are used exclusively for statistical analysis of our emails. The results of these analyses can be used to better adapt future emails to the interests of the recipients. Mailchimp is certified according to “privacy shield”. The “privacy shield” is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA. For more information please refer to https://mailchimp.com/legal/privacy/.

The data processing for sending and analyzing our newsletters as described above is based on your consent (Art. 6 (1) f. GDPR) and/or on Art. 6 (1) f. GDPR with our legitimate interest of quality assurance and marketing.OPT-OUT: If you do not want to receive any newsletters by us in the future and/or wish to object to the analysis of your data through such newsletters please use the “unsubscribe” link contained in each newsletter or send us an email to privacy@onboard-vr.com.

Cookies

Our Website partly uses so-called cookies. Cookies do not cause any harm to your device and do not contain any viruses. Cookies serve the purpose of making our service more user-friendly, more effective and safer. Cookies are small text files which are stored on your device and in your browser.

Most of the cookies we use are so-called session cookies. After the end of the session these cookies will be deleted automatically. The session cookies are used in order to associate successive page requests with the individual users, who at the same time access our Website. Other cookies will be stored on your device until you delete them. These cookies enable us to recognize your browser during your next visit.

OPT-OUT: You can adjust your browser to notify you, before you receive a cookie or to decide to accept cookies on a case-by-case basis, to completely or partly exclude all incoming cookies and to activate the deletion of cookies automatically when the browser is closed. You may manage many online advertisement cookies provided by companies via the American web page http://www.aboutads.info/choices/ or the web page of the European Union http://www.youronlinechoices.com/uk/your-ad-choices/. We would like to inform you that the usage and especially the convenience of usage without using any cookies may be limited.

In the event personal data are processed such processing is based on Art. 6 (1) f. GDPR with the legitimate interest of quality assurance.

Google Analytics

The service offered here uses Google Analytics a web analytics tool offered by Google LLC, Mountain View, CA, USA (“Google“). This analysis service uses so-called “cookies”. For analysis, text files will be stored on your device. The information stored in the corresponding files about the use of this website are generally transmitted and stored in Google server in the USA. As the IP anonymization is active on this Website, your IP address will be shortened by Google within the member states of the European Union (EU). This information will be used to evaluate your use of the services offered here and enable the operator of this website to analyze your website activity and provide other services associated with the website service. The IP address transmitted from your browser, as part of Google Analytics will not be merged with other data from Google.

OPT-OUT: Adjusting the settings of your browser Platform can prevent the use of cookies. In this case, it may be possible that the functions of the service offered here cannot be used in its entirety. Furthermore, it is possible to prevent the acquisition and processing of data generated by the “cookies” in relation to the use of this website, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaopTermst?hl=de

We point out that an automated decision making (“profiling”) can take place when integrating Google and an existing Google account. OPT-OUT: https://adssettings.google.com/authenticated

Google LLC, USA is certified according to the EU-US agreement “privacy shield”. The “privacy shield” is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Data Processing on our Social Media pages:

We operate pages on the following social media channels:

Facebook: facebook.com or mobile app by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA or Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, please refer to privacy policy https://www.facebook.com/policy.php, opt-out: https://www.facebook.com/ads/preferences or https://www.facebook.com/settings;

Instagram: instagram.com or mobile app by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, please refer to privacy policy http://instagram.com/about/legal/privacy/; opt-out: https://www.instagram.com/accounts/privacy_and_security/;

Twitter: twitter.com or mobile app by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, please also refer to privacy policy https://twitter.com/en/privacy, opt-out: https://twitter.com/personalization;

LinkedIn: linkedin.com or mobile app by LinkedIn Corporation, Legal Department – Privacy, 1000 W. Maude Ave, Sunnyvale, CA 94085, USA / LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, please also refer to https://www.linkedin.com/legal/privacy-policy / https://www.linkedin.com/psettings/privacy

When you visit our social media pages, data is processed both by us and by the responsible social media provider as the responsible party.

The respective provider of social media assumes the data protection obligations towards you as the user, such as information on data processing, and is the contact person for your rights. This follows from the fact that such provider has direct access to the relevant information on the social media page and the processing of your data. However, you are also welcome to contact us if this should become necessary and we will then forward the request.

When using Facebook, Instagram, Twitter or LinkedIn data may also be processed outside the EU. The US companies of Facebook/Instagram, Twitter and LinkedIn are certified in accordance with the EU-US Privacy Shield agreement, which guarantees compliance with data protection regulations in the EU. For more information please refer to: https://www.privacyshield.gov

Data Processing and Legal Basis

With our social media pages, we can communicate with you and provide you with interesting information. We may receive further data from you through your comments, shared images, messages and reactions, which we then process to answer or communicate with you. If you use social media on several end devices, a cross-device analysis of the data can take place.

Furthermore, the providers of social media pages may also use cookies and tracking technologies to analyse and improve their services.

Data processing takes place with your consent or for the purpose of answering your enquiry (Art. 6 (1) a, b GDPR) or on the basis of legitimate interests in improving the services and presentation to the outside world (Art. 6 (1) f GDPR).

Use of Page Insights and Cookies on Facebook

Facebook and we use the Page Insights function to process statistical data from users of our Facebook pages (see also the agreement at:

https://www.facebook.com/legal/terms/page_controller_addendum). This involves the processing of data in the form of so-called ‘page insights’, which are described in more detail at https://www.facebook.com/business/a/page/page-insights.

Evaluations and statistics are generated in the form of page insights from the usage data of the Facebook pages, which support us in improving our marketing activities and our external presence. We may also learn about users and their behavior who interact with or use our Facebook Pages to display relevant content and develop features that may be of interest to them. These page statistics show us, for example, which people from certain target groups interact most with our Facebook Page or which content on the Facebook Page was visited, shared or licked when and how often. When classifying people into target groups, demographic data or data about the location of a person is also included in order to place targeted advertisements with these people. If you use Facebook on several end devices, a cross-device analysis of the data can take place. The data collected in this way is statistically processed and usually anonymous, i.e. we cannot establish any reference to the individual person.

Information on these page insights and data processing can be found, for example, in Facebook's data protection statement at https://www.facebook.com/policy.php or at https://www.facebook.com/business/a/page/page-insights.

Facebook also uses cookies and storage technologies. More information can be found here: https://www.facebook.com/policies/cookies/

Use of Instagram Insights and Cookies when using Instagram

When using Instagram and you have an account there, Instagram can assign your activities to your profiles there. Instagram and we use the Instagram Insights function to process statistical data from users of our Instagram pages (see also for Facebook which is connected to the provider of Instagram the agreement at:

https://www.facebook.com/legal/terms/page_controller_addendum). This involves the processing of data in the form of so-called ‘Instagram Insights’ which are described in more detail at https://help.instagram.com/788388387972460?helpref=faq_content.

Evaluations and statistics are generated in the form of Instagram Insights from the usage data of the Instagram pages, which support us in improving our marketing activities and our external presence. Instagram Insights lets us learn more about our users and the performance of our content with you as audience. For this purpose Instagram provides us with statistics on specific posts and stories created to find out how users interacted with them. When classifying people into target groups, demographic data or data about the location of a person is also included in order to place targeted advertisements with these people. If you use Instagram on several end devices, a cross-device analysis of the data can take place. The data collected in this way is statistically processed and usually anonymous, i.e. we cannot establish any reference to the individual person.

Instagram also uses cookies and similar technologies. For more information please refer to: http://instagram.com/about/legal/privacy/

Display of Content and Cookies when using Twitter

When you use Twitter, even if you’re just looking at Tweets, Twitter receives some personal information from you like the type of device you’re using and your IP address. Twitter uses this information for things like showing you more relevant Tweets, people to follow, events, and ads, as described in detail in the Twitter privacy policy. This may also involve providing your payment information to Twitter to use their paid services.

Twitter also uses cookies and similar technologies. For more information please refer to https://help.twitter.com/en/rules-and-policies/twitter-cookies.

Data processing and Cookies when using LinkedIn

LinkedIn and we may use your data for careers and recruiting services for our LinkedIn pages (see also the data processing agreement: https://legal.linkedin.com/dpa). Data on how you use LinkedIn may be shared with us and certain third parties as described in detail here: https://www.linkedin.com/legal/privacy-policy#share

LinkedIn also uses cookies and similar technologies as set forth here: https://www.linkedin.com/legal/cookie_policy

The details on data processing and contact for enforcing your rights are:

Facebook

As a Facebook user, you can at any time influence how your user behavior is recorded when you visit Facebook pages. To do this, you can manage the settings for advertising preferences in your Facebook account or at https://www.facebook.com/ads/preferences, or the Facebook settings in your account or at https://www.facebook.com/settings. Facebook also provides opportunities to contact or exercise rights at https://www.facebook.com/help/contact/2061665240770586 or https://www.facebook.com/help/contact/308592359910928.

Instagram

As an Instagram user, you can at any time influence how your user behavior is recorded when you visit Instagram pages. To do this, you can manage the settings for advertising preferences in your Instagram account or under https://www.instagram.com/accounts/privacy_and_security/. Instagram also provides opportunities to contact or exercise rights at https://help.instagram.com/contact/1845713985721890 or http://instagram.com/about/legal/privacy/.

Twitter

As Twitter user, you can at any time influence how your user behavior is recorded when you visit Twitter pages. To do this, you can manage the settings for advertising preferences in your Twitter account or under https://twitter.com/personalization or https://twitter.com/de/privacy#overlay-chapter2.10.1 or without an account under https://pscp.tv/account/settings. Twitter also provides opportunities to contact or exercise rights at https://help.twitter.com/forms/privacy.

LinkedIn

As LinkedIn user you can at any time influence how your user behavior is recorded when you visit LinkedIn pages. To do this, you can manage the advertising and general settings in your account under https://www.linkedin.com/psettings/privacy. LinkedIn also provides opportunities to contact and exercise rights under https://www.linkedin.com/legal/privacy-policy, https://www.linkedin.com/legal/cookie-policy and for individual messages online via https://www.linkedin.com/help/linkedin/ask/TSO-DPO.

Data Processing by Third Parties / Data Processing outside the EU

We may use third party service providers that process your data for the purposes named in this privacy policy. We process your personal data by using third party providers in the EU and the USA, whereas data protection standards applicable in the EU are ensured. A list of the data processors processing data outside the EU and corresponding information is available by request via email to privacy@onboard-vr.com.

Storing and Deleting Data

The data are deleted if you withdraw your consent and/or such data are no longer necessary for the purpose of processing. The log files and IP addresses of website visitors, which we process as described above, are deleted within 30 days. Data are also stored as set forth in this privacy policy. Furthermore, we store your data if we are obliged to do so in accordance with legal retention periods (e.g. German Commercial Code (HGB) or German Fiscal Code (AO)).

Profiling and automated decision making

We do not use automated decision-making including profiling when processing data concerning our Website or Platform except as set forth herein. However, our third party providers may carry out such profiling in individual cases. We will inform you about such fact if possible.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or substantially impairs you in a similar manner.

Data Security

For a best possible security of user data our service through the Website is provided via a secured SSL connection between your server and the browser. That means that the data shall be transferred in encrypted form.

Questions?

For further information you may contact us any time, for example via email to privacy@onboard-vr.com.